Project manager - client management & implementation

We are looking for a high-energy, ethusiastic, skilled project-manager - client engagement & implementation to join our growing team in the United Stated & Canada.

About Cubigo

Cubigo is a global company that is providing a cloud-based platform designed to improve the quality of life for older adults in senior living communities across the USA, Canada, United Kingdom, and Europe. By connecting residents, family members, and staff through services such as Activities, Maintenance, House-keeping, Dining, and Transportation, Cubigo is the single operating platform for all non-clinical services in senior living. Moreover, Cubigo is supporting senior living operators to provide services to older adults who still live at home. The platform integrates with existing clinical and financial enterprise applications to streamline data entry and consolidate information into interactive dashboards. Additionally, Cubigo employs smart data analytics to predict significant changes in the lives of seniors.As a Project Manager for Implementation and Client Engagement, you will have the opportunity to work with cross-functional teams, including sales, data management, product, engineering, customer success, and communications, to deliver a comprehensive customer solution.Your responsibility will be to scope the project, develop implementation plans based on community assessments, collaborate with the sales and account team to detail the value delivery plan, co-create workflow and task changes with community staff to fit the product, develop/customize training materials for residents and staff, create a plan to complete training sessions, support an engaging Go-Live environment, and post-implementation stabilization.

Your profile

  • 2-5+ years of customer-facing project management experience
  • Optional: Experience with technology training for staff and seniors
  • Familiarity with customer experience and UX assessment
  • Experience in a startup/scaleup environment
  • Social with excellent presentation and public speaking skills

If you enjoy rolling up your sleeves, working on multiple exciting transformational projects and thrive in ambiguity, you will create success for the client, yourself, and the firm while being in the forefront of an industry in change.At Cubigo, we operate in a team-based environment, supporting each other as we grow rapidly. We expect professional self-starters with positive energy to be the advocate for our clients as they enter into a new Cubigo-enabled world that is transforming the industry.

Your responsibilities

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Travel

10-20% based on the mix of clients

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