Seasons Retirement Communities partners with Cubigo to reimagine the family and resident digital experience

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Seasons Retirement Communities partners with Cubigo to reimagine the family and resident digital experience

By Cubigo | 14 January 2021 | Press News

Toronto (CA) January 14, 2021 Cubigo is pleased to announce a new partnership with Seasons Retirement Living.

Established in 2009, Seasons is a Canadian senior living operator with a portfolio of 22 communities throughout Ontario and Alberta.

LeighAnne Voll, Seasons COO, commented: ''Cubigo will be a powerful tool for Seasons in 2021. The ability to engage and communicate with our residents, families and team members through the app and/or In-Suite TV channel is invaluable. The Cubigo team worked collaboratively with us from customization to training and has been responsive to our needs throughout the process. Cubigo's ability to adapt and continuously look for value-add opportunities aligns with our company values to innovate and provide residents with excellent value. We are pleased to partner with Cubigo and we look forward to the benefits it will bring the Seasons community.'' 

They are implementing Cubigo in all locations and will be up and running by the end of 2020. Their primary focus will be on the following integrated modules:

  • In-Room TV: every resident will have access to a Cubigo channel within the comfort of their own apartment. This channel will not only provide useful information like dining menus, community news, and activities calendars; but will also be used for live video classes organized by local staff and other content providers.
  • Visitor Management: family members will be able to use the Cubigo app to check availability and schedule visits without having to call the community directly. Cubigo allows communities to manage screening questions depending on legal requirements and staff will have a log of all the visits for contact tracing.
  • Corporate Dashboards and Information Sharing: The Seasons corporate office will be able to share news with residents, staff, and family members via a corporate news module. Corporate will also have access to a real-time dashboard providing information about activity attendance, dining, visits, and much more.
  • Room Service and Meal Pickup: With the Cubigo application, residents will be able to place meal requests which will be directly rooted to the kitchen; removing the need for paper slips or concierge assistance. 

Additional functionalities will gradually be rolled out like attendance tracking, priority messaging, suggestions, and more. Seasons staff will be trained and supported by the Cubigo implementation team throughout the implementation process.

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About Cubigo

Cubigo is an integrated community platform that connects staff, residents and family members within senior living. We digitize the daily services in these communities including activities, communication, dining, maintenance and transportation. Cubigo increases staff efficiency, improves workflows, fosters resident empowerment and enables family involvement. The Cubigo technology provides reporting & insights, roles & rights management, wellness tracking and smart integrations with your software partners.